Retail solutions

Optimising workforce scheduling

Optimise staff schedules to reduce labour costs while ensuring an optimal shopping experience. Increases the productivity of sales staff through artificial intelligence-driven traffic forecasts in real time.

Managing customer service in real time

Optimised management of staff employed in the different areas (sales, cashiers, bathroom cleaning, etc.) through identification of peak times and average dwell times.

Marketing effectiveness: shop windows, entrance displays, digital media and in-store marketing

• Quantitative evaluation (ROI) of in-store and drive-to-store advertising and promotional actions on the different channels used.
• Visual communication messages within the shop can be changed in real time, based on the profile of visitors.
• Distribution of turnover and visits by gender and age group with the possibility of 'returning visitors' (through wi-fi tracking), buying groups and excluding staff.

Buying behaviour: fitting rooms, displays, layouts

Analysis of the most frequented routes and average dwell times. Granular analysis of products of interest is possible, thanks to Eye Tracking.

Customer service: optimal service time

Automatic identification and management of congested areas such as queues at checkouts and tools for customer communication.