Queue Management

Use the Visionarea People Counter to optimally manage the queue at the checkoutminimize the time spent by your customers in line, improve customer satisfaction, increase sales and better manage staff.

Key features

Real Time Detection

Alerts and Notifications

Reports for historical and predictive analysis

Data acquisition in Full GDPR compliant mode


Shops and Store Chains

Shopping centers

Grocery stores


Museums, Fairs & Events


Reduction of queues and waiting times

Automatic management of cash desks opening

Staff optimization

Customer satisfaction


Monitoring and alarm system for real-time check-out management

Many researches confirm that as waiting times at the checkout increase, there is a clear reduction in turnover, leaving a sense of frustration in customers. The Visionarea People Counting system uses Sensors equipped with Artificial Intelligence and Algorithms that measure the number of customers, dwell times and exit speed for monitoring the consistency of queues at the checkout, in a completely anonymous GDPR compliant mode. The management of the queues at the checkout also allows to optimize the use of the sales staff, distributing them according to the real needs thanks to predictive analysis.


Briefly, our system allows you to

  • Set up a real-time alert system for the instant opening of additional cash desks, upon the occurrence of pre-established and customized conditions
  • Integrate alerts with point of sale communication systems (audio / video)
  • Create reports for the historical analysis of alarms at the store level
Queue Management
Technical specifications

3D Sensors

Equipped with sophisticated artificial intelligence algorithms, they guarantee more than 98% accuracy even in poor visibility conditions (due to light, presence of display panels, etc.)

GDPR compliant

The sensor system only detects the presence of individuals at checkouts and in user-configured zones, with no possibility of viewing or recording the images taken

Exclusion of personnel

It is possible to configure the system for the automatic exclusion of personnel from counting, as well as the identification of purchasing groups.

Easy implementation

Immediate installation with no impact on the customer's network and infrastructure.

Characteristics of the service

Reduce customer waiting time

The automatic detection of the number of customers in the queue allows for more efficient check-out at the checkout and reduced waiting times.

Get real-time alerts

The system sends real-time alerts when set values are reached to inform customers about the opening of new tills.

Manage your staff

Manage cash staff according to actual needs and improve rostering with predictive analytics.

Improve layout

Use this information to optimise front-of-house display space and increase sales

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Il Contapersone Visionarea
Visionarea people counting system

Visionarea People Counting system allows you to collect data that is truly useful for maximising sales opportunities and optimising the management of space, marketing campaigns and personnel in shops, shopping centres, museums, entertainment venues, offices and transport.

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Contact our experts for a demo or a free quote. Send us a message or if you prefer call us on +39 02 87 186 938 (English speaking operator)