Queue Management

Maximize efficiency in your checkout queue by leveraging the Visionarea People Counter . This tool enables you to: minimize customer wait time, improve customer satisfaction, boost sales and effectively manage staff.

Key features

Real Time Detection

Alerts and Notifications

Reports for historical and predictive analysis

Data acquisition in Full GDPR compliance mode

Targets

Shops and store chains

Shopping centers

Grocery stores

Airports

Museums, fairs, and events

Benefits

Decreased wait times

Automatic management of cash desks opening

Staff optimization

Enhanced customer satisfaction

Monitoring and alarm systems facilitate real-time check-out management.

Research consistently shows that as wait times at checkout increase, there is a clear reduction in sales. This can lead to customer frustration. The Visionarea Customer Counting system utilizes sensors equipped with artificial intelligence and algorithms to measure the number of customers, dwell times, and exit speed. This system enables the monitoring of checkout queue consistency in a fully anonymous and GDPR-compliant manner. The system's management capabilities allow for the optimization of sales staff allocation, ensuring that customers receive the attention they deserve.

In summary, our system enables you to:

Establish a real-time notification system for the immediate opening of additional cash desks when specific, pre-defined conditions are met
Integrate notifications with point-of-sale communication systems (audio/video)
Generate reports for the historical analysis of alarms at the store level

Technical specifications

3D Sensors

These sensors are equipped with sophisticated artificial intelligence algorithms, guaranteeing more than 98% accuracy even in poor visibility conditions (due to light, presence of display panels, etc.).

GDPR compliant

The sensor system is designed to detect the presence of individuals at checkouts and in user-configured zones, with no possibility of viewing or recording the images taken.

Exclusion of personnel

The system can be configured for the automatic exclusion of personnel from counting, as well as the identification of purchasing groups.

Easy implementation

It can be installed immediately with no impact on the customer's network and infrastructure.

Key Features of the Service

Minimize Customer Waiting Time

The system's automatic queue detection capability enables more efficient check-out processes, reducing waiting times.

Receive Real-Time Alerts

Customers are notified of new openings through real-time alerts, ensuring they are informed when additional service points become available.

Optimize Staff Management

Predictive analytics facilitate efficient staff management, allowing for precise rostering of cash staff according to actual needs.

Optimize Layout

Utilize the gathered data to optimize front-of-house display space, thereby increasing sales.

Visionarea people counting system

The Visionarea People Counter sensors provide invaluable data that can be leveraged to optimize sales opportunities, space management, marketing campaigns, and personnel allocation in a multitude of settings, including retail stores, shopping centers, museums, entertainment venues, offices, and transportation hubs.

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Contact our experts for a demo or a free quote. Send us a message or if you prefer call us on +1646 8931265